About the File Service

File Service Hours:

1:00 p.m. - 4:00 p.m. Monday, Wednesday, Friday
9:00 a.m. - 12:00 p.m. Tuesday & Thursday

Telephone

951.827.3637

What is a Letters of Reference File (LOR File)?

The Letters of Reference File is a collection of letters written on the student's behalf for potential applications for graduate study or academic employment in K-12 and Higher Education settings. It serves as a convenience for those who write recommendations. Rather than write a separate letter for each of many applications, the author writes one letter which remains on file whenever needed. Many academic institutions and employers refer to the Letters of Reference File as a "placement file."

How do I open a Letters of Reference File?

If you are a student, log in and select the Reference Files tab. Complete the personal data form and submit your credit card payment. Your file will be approved immediately.

Alumni may call our office for information to set up your file: 951.827.3637

How does the file system work?

Once the online application is completed and fees have been paid, file owners may use the system to request references via email. If you don't have an email address for the person you are contacting then download the Letter Request Form and mail it to your reference to request that a master copy of a reference letter be sent to our office.

In general, we have found that it takes about 3 to 6 weeks for all requested letters to make it into a file.

Once all desired letters are in the file, an applicant may log on to the Website and choose Reference Files and then Orders. By choosing "Add New" at the bottom of the page, you will go to the Recommendation Order Page. A drop-down menu marked "Recommendations" lists all of your completed letters. Choose those that you wish to be sent. Complete the rest of the form and submit your credit card payment. (Note: If you choose any other type of payment, your request will not be processed until payment is received.)

That is it!

You will receive email notification of all files sent on your behalf.