Assistant II, Title Code 4921
Help Desk Technician
Working under
general supervision and in a team environment, provide IT support for service requests for PC hardware, software, printer and mobile devices. Install computer hardware and software, troubleshoot computer related problems, assist users, and perform minor repairs.
Minimum Requirements: Customer service skills, ability to work independently under prescribed guidelines and in coordination with others, knowledge of Microsoft Windows Operating Systems, basic knowledge of Microsoft Active Directory, and strong troubleshooting skills.
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Suggested hiring salary range: |
$8.50 - $18.50 per hour |
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Suggested hiring salary range, with prior IT experience: |
$10.00+ per hour |
Assistant II, Title Code 4921
Multimedia Operator Student Assistant
Working under
general supervision and in a team environment, assist with delivering and operating audiovisual equipment, computers, and networked controllers. Perform scheduled delivery and setup of classroom technology and presentation systems, including support of classroom computers. Perform routine checks, replacement of consumable parts, cleaning, and basic calibration operations to ensure that equipment performs properly. Audiovisual equipment includes computers, LCD Projectors, 16mm film projectors, audio and video recorders/players, document cameras, and sound amplification systems.
Minimum Requirements: Customer service skills, ability to move and transport audiovisual equipment, good oral and written communication skills, ability to work independently under prescribed guidelines and in coordination with others, PC experience, and valid driver’s license for use of department vehicle.
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Suggested hiring salary range: |
$8.50 - $18.50 per hour |
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Suggested hiring salary range, with prior IT experience: |
$10.00+ per hour |